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Archive

24 Nov I see alot of hype on the internet about grants for minorities who want to start businesses. Are these all bunk, or is there some legitimacy to these offers?

That's an excellent question. While I can't speak for all such offers, especially independent ones, there are actually a lot of grants that the US government offers for minority-owned businesses. For a strong list of these, try looking at the first section here: http://bcondemand.com/government_resources.php...

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24 Nov I’m considering offering teleclasses to my employees so they can learn new things. Is there an advantage to doing it this way rather than holding a company retreat or similar and doing it in person?

There are several advantages to a teleclass if your company is large enough to support it. You can reach a wider audience for less cost. It's more environmentally sound to not have people traveling all over the place. People can review later if they want....

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24 Nov I have a small fashion boutique store and after being at my current location for 3 years, my landlord has raised my rent and I simply cannot afford to stay here any longer. I have looked around for a new home for my store but the asked rent is too high for me. I would love to be able to negotiate with my existing landlord but need help with the strategy. What can I say to him so he will agree to reduce the rent?

First of all, keep in mind that real estate works in cycles. By agreeing to a longer-term lease with your landlord, you might put yourself at a slight disadvantage in the future, let that idea alone for now. Remind him that it won't be easy...

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24 Nov Our leather supplier increased his price, part of which we need to pass on the customers. Switching suppliers might require a trial and error period if no prior relationship is established. Are there other options besides switching to a new supplier and the potential future quality of my products?

When you're talking about working with suppliers, you're talking about a relationship with another business owner. That relationship has to be about more than money. I can see that you're concerned about quality, but have you considered service? Delivery? How fast you're taken care of...

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24 Nov I own a small paper company. We deal primarily with other small businesses, but we haven’t been able to gain any new clients lately. I know we have a good product. Why can’t we make more sales?

Keep in mind that in a business like yours, you're not just selling a product; you're selling the prospects on the benefits of doing business with you. Frame your pitch in terms of what's good about working with your company rather than just what's good...

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24 Nov Self-employed artist needs advice about record keeping. Lately my business has been growing and I find myself in need of having more than a pen and paper record /receipt keeping system. Unfortunately, I am not very familiar with different types of software options. Would you suggest a starting point for me?

There are several options for accounting software that can help you out. QuickBooks is by far the most popular, well-known application for this, but that doesn't necessarily mean that it's the best for your needs. How many different reports do you need? Do you have...

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24 Nov My wife and I have a well-established dry cleaning business. Due to increasing operating costs we are in a real need to raise our prices but are concerned that a lot of people will complain and that potentially we can lose some of our customers. Anything we can do to make this a smoother transition?

Honestly, you may be worrying too much about this. A common problem that small business owners have is that they underestimate their own product and its worth. A reasonable price increase is unlikely to drive away most of your key customers and might even draw...

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24 Nov I’m developing a compensation plan for outside sales reps selling a managed IT solution. I’m starting from scratch so any tips, examples or suggestions would be greatly appreciated. No point in trying to reinvent the wheel, right?

For one thing, keep the compensation simple. Percentages of order values work well in cases like this. Decide if you're doing straight commission or a base plus commission. Try to keep the program incentive based on performance and long term contractual agreements. If you speak...

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24 Nov I am the owner of an Italian restaurant that is losing its customer base due to economic times. I understand that people are cutting down on their expenses but is there anything I can do to keep my business alive and attract more customers?

This is a good time to look at your marketing. Repeat business often lulls owners into not searching for new customers, but as you lose regulars, you need to draw in new people. Consider this an opportunity to find new ways to promote your business....

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